Contact Us

Have a question, issue, or feedback? We're here to help.

Email Support

For purchase issues, technical problems, or general inquiries.

support@thevenuapp.live

Response Time

We aim to respond to all inquiries within 24 hours. During live events, our support team monitors issues in real-time for faster resolution.

When contacting us, please include:

  • Your account email address
  • A description of the issue or question
  • The event name (if related to a specific event)
  • Screenshots or error messages (if applicable)

Looking for quick answers?

Check our Help Center for answers to frequently asked questions about purchases, streaming, and account management.

Visit Help Center